Technical Account Manager

Permanent employee, Full-time · Riga, Latvia

Our Company

Wunder Mobility is the leading tech platform for vehicle sharing operators to grow, manage and scale their vehicle fleets. We enable our customers with the most customizable SaaS platform in the industry and provide a stable and reliable solution that is the backbone of their business.

As a Technical Account Manager, you’re the expert of our Fleet Management software. You'll be the key customer contact, responsible for smooth technical onboarding and ongoing support. Your exceptional project management and communication skills will be vital in driving customer satisfaction and ensuring their needs are met. 

What you will do
  • Guide new customers through technical product setup, ensuring rapid adoption

  • Facilitate clear communication between clients and technical teams for swift resolutions

  • Provide timely and helpful customer support for existing customers (level 1 and 2)

  • Cultivate strong, lasting relationships to enhance client loyalty

  • Anticipate client needs, recommending tailored product usage and low-code solutions to drive success

What you bring to the table
  • Bachelors in Business Management or Information Systems 

  • Strong communication and relationship management skills

  • Proven technical collaboration experience and a solid understanding of SaaS environments

  • Skilled in understanding, interpreting and translating technical data to various stakeholders to drive product development 

  • Fluency in English (additional language capabilities are a plus!)

What gives you bonus points
  • Previous experience in Account Management

  • Previous mobility industry experience

Joining the Wunder Mobility team means...
...being part of a team where diversity is celebrated, inclusivity is fostered, and your unique perspective matters. Work alongside passionate colleagues driven by a shared mission to drive forward sustainable mobility. 

We thrive in a dynamic fast-paced environment, fueled by innovation and a commitment to continuous improvement. Join the ride!

We want to hear from you!
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